QA - Testing and Checking - how is this done?

Are you referring to our quality assurance process? If so, ISO 9001 does not really fit that as well as other options do. We do have a Quality Assurance standard and are certified on a number of levels. If that is not your question, would you mind providing additional details?

Hello Phil

Yes, ..... that would be correct. I'll take you're word for it that ISO9001 is probably not the most appropriate scheme/approach as (from my basic understanding) it's mainly a manufacturing based system.

Well, .... I'm glad there is some QA standard in place, ........ however (as you may well be aware from some of my comments/rants) I do feel that this most be lacking/a bit thin as , ..... well, ..... let's put this politely, the 'quality' of some of the Bentley Systems products (for Buildings in my case) leaves a fair bit to be desired.

Having participated in some of the Beta/EAP programs, it all seemed a bit 'random'. We 'play around' with it a bit. There wasn't any structured program or arrangement where we (and Bentley Systems) can 'tick off'' that this or that feature set has now been tested, and passed as 'suitable for production purposes'.

I must admit I was quite enthusiatic initally about participating in the EAPs, but after 2-3 cycles of it, my enthusiasm dropped off and I came to the conclusion that frankly, ...... I was wasting my time. Not due to any negative attitudes or behaviour on behalf of the Bentley people involved (who were, I must state, above board and reasonable, throughout the process), .... but the overall approach and system (or lack of, ..... it was not very 'systematic') lead to a very jumbled/mixed set of results.

Hello Phil

Yes, ..... that would be correct. I'll take you're word for it that ISO9001 is probably not the most appropriate scheme/approach as (from my basic understanding) it's mainly a manufacturing based system.

Well, .... I'm glad there is some QA standard in place, ........ however (as you may well be aware from some of my comments/rants) I do feel that this most be lacking/a bit thin as , ..... well, ..... let's put this politely, the 'quality' of some of the Bentley Systems products (for Buildings in my case) leaves a fair bit to be desired.

Having participated in some of the Beta/EAP programs, it all seemed a bit 'random'. We 'play around' with it a bit. There wasn't any structured program or arrangement where we (and Bentley Systems) can 'tick off'' that this or that feature set has now been tested, and passed as 'suitable for production purposes'.

I must admit I was quite enthusiatic initally about participating in the EAPs, but after 2-3 cycles of it, my enthusiasm dropped off and I came to the conclusion that frankly, ...... I was wasting my time. Not due to any negative attitudes or behaviour on behalf of the Bentley people involved (who were, I must state, above board and reasonable, throughout the process), .... but the overall approach and system (or lack of, ..... it was not very 'systematic') lead to a very jumbled/mixed set of results.

Agree - unless what we small-users/EAP forum participants see here is just the casual tip of a much bigger, highly organised iceberg.

Is it?

Maybe 99% of Bentley's EAP user-consultation is direct with the IT depts of their big customers, and this here is mainly for sake of 'look, we're transparent' PR?

I can categorically state that our Early Access Programs are not "for sake of 'look, we're transparent' PR". If that were the case, we would have none of them. And it should be obvious that we do have Early Access Programs.

As for the original poster, we looked up the downloads you have made Danny, and noticed that they were not recent ones. From the activity that has been going on with current Early Access Programs, there is a good deal of change resulting. Is it to every individual's satisfaction? Well... that would be pretty unrealistic to expect. But, there definitely is change happening based on the open, constructive feedback that is being made.

...and as a PS -- any posting of specific conversations in any of the Early Access Program communities will be removed from this thread, since anything going on in those communities is still very much covered by non-disclosure.

Thanks for the reminder.

Other side of the 'looks haphazard' coin - it is a bit of a miracle that we can talk to the actual developers on the job, not hidden behind corporate walls. Can't imagine me, as an Adesk on Msoft customer say, having any voice at all.