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Who Are Bentley’s Knowledge Executives?

Back in July this year this article http://communities.bentley.com/communities/other_communities/b/bentley_communities_blog/archive/2014/12/22/who-are-bentley-s-knowledge-executives mentioned that Knowledge Executives would be announced. Unless I have missed it I haven't seen the announcement. have there been any new Knowledge Executives? If so who are they?

Parents
  • Stuart, to date most of the updates have been through Bentley's Twitter account. It appears from time to time in the list to the right of the main page.



  • Hi Bear,

    Unknown said:
    to date most of the updates have been through Bentley's Twitter account.

    I don't treat Twitter can be promoted a main announcement channel. My experience is Twitter is great as a channel for short news, but more official announcements are always published also on web. I see Bentley Systems Twitter channel has about 9k followers ... many local channels have much more. And where to provide information and announcements about Knowledge Executives, that is community appraisal, than on the community web?

    Regards,

      Jan

  • All,

    Bear is correct, there will be a "restart" as soon as we replace Phil/Tyler's position. We are actively searching and may have someone relatively soon. It will, however, take some time to get our replacement up to speed, so please continue to be patient as we WILL revisit this very important program!

    Kelly Chinappi
    Director, Support Services

         

  • Hi Kelly,

    thanks for your information. I am a bit sceptical to believe anything will happen soon, because there is nobody for a year (at least). In world where things changes quickly even former dinosaurus like Microsoft, IBM or HP are able to react in month or so it's too slow process looking like a relic.

    And as I wrote, I have not seen any clear definition what such program should focus on and how it can ensure win-win situation: Both benefits for Bentley (by force of better support provided by BeMVPs / KEs to Bentley customers) and also for BeMVPs / KEs. The last experiment year ago in a style "We are happy with you, so we will name you KE, and please do more and in different style (blogs, training sessions)" was very wrong and out of reality in my opinion.

    With regards,

    Jan
  • Unknown said:
    We WILL revisit this very important program!

    I believe that the term Knowledge Executive is over blown and conceited.  In contrast, the accolade Most Valued Professional (MVP) is used extensively in the software industry.  There's no point in having letters after one's name if nobody understands the significant of those letters. Knowledge Executive is an invention of Bentley Systems and, it seems, you have difficulty yourselves in explaining its nature.

    Why not revert to the MVP programme, which is common currency?

     
    Regards, Jon Summers
    LA Solutions

  • Any news with this? Does Bentley have an update?
  • Hello Stuart,

    Not yet. We're working on an important update, after which we will consider the Knowledge Executive (or equivalent) program. Thanks for your interest.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply Children
  • Has the important update happened? Can't recall seeing anything!
  • Still not seen the important update. Has this now died?
  • stuartw said:
    Has this now died?

    I am not sure about the program, but we have not died for sure :-))))

    ... which for me is just a proof that knowledge sharing in community does not depend on a formal appraisal. On the other hand it's a shame and loss for Bentley they are not able to maintain such program. Why it's so big problem when so many companies are able to run similar programs in a consistent manner for years?

    Regards,

      Jan

  • Hi guys

    An update is on its way, and we're very enthused about the potential to help Bentley Communities grow. MVP/KE programs have been considered at all stages of testing the new platform. While they may not be available on release, we do have plans to incorporate them as we consider them as valuable as our users do.

    Thanks,

    Duncan Brown



  • Hi Duncan,

    I assume it's not surprise such answer is not too trustworthy. Stuart's question is nearly two years old and all Bentley responses has offered vague promises only. From outside, nothing has changed so far. In world that likes agile approach and a common target is to deliver an incremental value in a few weeks cycles, the two years looks more like dinosaurus time scale.

    I don't know what is the new platform you mentioned, but my feeling Bentley does not use existing knowledge and skills sources: If designing such program, I would have assumed that you will arrange discussions (or other type of interactions) with both existing BeMVPs / KEs and users in communities. It's in my opinion the only way to find the best fit and balance between company's long term strategies and targets, users' community needs and expectations and knowledge sources (MVP/KE) activities and willingness to help. Personally I am pretty sure one from reasons why Knowledge Executive program was doomed from very first minute was a fact it was designed in an ivory tower in clean office room without a relation to real world.

    Maybe I missed something, but I don't know about such activity (while the same approach is used as a standard way to obtain feedback about Bentley beta versions with success I think).

    With regards,

    Jan