Kofax release script eB API Error

Reference: {SrvReqNo:[7000031663]}
eB version 14.6.2
Kofax Capture 8

A user is getting the following errors, which our internal QA system cannot replicate. 
Has anyone seen this in the field?

"Release Error: Script #1 (eB Capture 8.0 Release) [0 eB API Error:  There is no Repository in the relevant Repository Group that is 'Online', 'Write Enabled' and 'Served by a Storage Module'. If no Repository Group was specified then please ensure..."

"Release Error: Script #1 (eB Capture 8.0 Release) [0 eB API Error:  Adding this record was unsuccessful because it makes a reference to data (either List Values or Object Instances) that does not exist.