We’re changing – AssetWise Communities are changing to better align with Bentley products and brands. Stay tuned for more information on these changes in the coming weeks.
Learn more about AssetWise CONNECT Edition
Some alerts fail with ORA-29279: SMTP permanent error: 501 5.1.7 invalid address when the user who has made the change that triggers the alert does not have an email address set.Replication Steps: Create an alert. Log in as a user who does not have their email address set and make a change that would trigger the alert.
Add an email address to any users who might be updating records and cause alerts to be raised. It also seems to require an email address against the Highways owner user.
Product TechNotes and FAQs
Bentley Technical Support KnowledgeBase
Bentley LEARN Server
Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!