Unable to "Open attibute Table" from Bentley WaterGEMS V8I in ARCGIS from table PIPE

Are the other functions working properly, like are you able to use WaterGEMS tools within ArcGIS environment properly?
It seems that the version of ArcGIS that you are using, is not compatible with WaterGEMS SS5. Here is the compatibility chart.
communities.bentley.com/.../compatibility-chart

It might also help if you can provide some screenshots or a video recording of what you're trying to do. From your description, it sounds like you may not be in an Edit session. See below article:

communities.bentley.com/.../22397.when-working-in-arcgis-mode-why-are-the-tools-in-the-watergems-layout-toolbar-grayed-out

There's also more information on working in ArcGIS mode here:

communities.bentley.com/.../3402.watergems-for-arcgis-faq

Screenshots or videos can be imbedded or attached to your reply using the Advance Reply editor, or you can upload files here:

communities.bentley.com/.../7079.be-communities-secure-file-upload

Thanks for sharing the compatibility chart link. I revised all versions of software and installed correct patches.

To solve the problem, I deleted the file "Normal.MXT" (ArcGIS Template file) and "reset to factory defaults" field mapping of all GeoTables in WaterGEMS.

Then I was able to add the "user defined" fields in each GeoTables and export  WaterGEMS data into an ESRI File Geodatabase (GDB).

Finally, in ArcGIS, using the Bentley WaterGEMS V8I ModelBuilder i can transfert the data from the MDB DB (OLEDB personal geodatabase connected  to WaterGEMS ) into the ESRI File Geodatabase through the SYNC-OUT using the "Label" as a key.

Everything seems to work except for the "junctions" that is only partially exported (16185 units in WaterGEMS vs 12367 in the GIS). 

I also tried the SYNC-OUT using GIS-ID as a key but it does not seem to be updated in the WaterGEMS database.

I simply trying to keep the GIS synchronized with WaterGems data and attributes.

Do you have ideas about what is causing the problem ? Any suggestions ?

Thanks for your support !

Hi Thomas,

It's hard to tell what the problem might be without more details and possibly the files (to replicate the problem). Was your WaterGEMS model populated with GIS-IDs when it was created? Are there duplicates in the "label" field being used as the key field? A list of all junctions in the model, the current state of the geodatabase, and screenshots of each of the Modelbuilder steps would help.

As a side note, there is a newer version of WaterGEMS available: 08.11.06.58. You can read more about it here:

What's new in WaterGEMS and WaterCAD V8i SELECTseries 6?