As per our local representative our lisence isnt cut down, but on the lisence management tool, it show expired/disabled.
also they send to our company a link to follow but i couldnt get through.
Obtain my updated lisence before existing license expires:
() & ()
still no luck in re activating our license and i cant do simulation due to expired/disabled lisence.
Thank you in advance.
Hello Renald,
From looking up your account's license, I see that you own WaterGEMS 5000 pipes and the license mode is Non-SELECT. In this case, the license must be checked out in order to activate. I see that no WaterGEMS license is currently checked out. Please follow the steps in the below wiki article to check out the license:
Hydraulics and Hydrology product licensing (activation) (see section "Non-SELECT Licenses - Check In/Check Out")
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.
Answer Verified By: Sushma Choure