Hi,
I work in a architectural office in Portugal and I've contacted you before for similar reasons. We've bought a new workstation to replace an old one and so I need some help with changing the old license file in order for it to work in the new one. I'm sending you the license file from the old machine and also the system informations from the new one.
I'd really appreciate your help with this.
Best regards,
Bruno
1072.posto09.txt
Only the system information file for the new workstation was attached to the forum post, unfortunately. However, based on your description, the license appears to have been checked out to the old workstation. Please perform the following steps to "check in" or return the license:
Then on the new workstation, please perform the following steps to "check out" or assign the license:
The following support solution includes steps for checking out and checking in licenses with screenshots, if needed.
If neither workstation has your server name and site activation key, please submit your old XML license file using Communities Secure File Upload, and post an update in this forum thread once submitted. I or one of my colleagues will examine it to assist you further.
Hi,7485.posto09.txt
I’m sorry, I had already read that on the Bentley support forum but I don’t have that License Manage Tool with my Powerdraft…
Isn’t there any other way?
I’m sending you the new workstation information file.
Answer Verified By: Bruno Costa