When I look at usage reports I see a number assigned after my company. I need to know which users are actually using the product(s).
If you can access the SELECTserver administration site, the Application Usage By Hour report can provide the user and machine names along with start and stop times. This can be accessed by selecting from the Reports drop-down menu:Machine Based Reports -> Application Usage By Hour
The following support solution provides an overview of the various usage reports offers by SELECTserver. The following support solution provides further guidance for generating a report, if needed.
If your site is hosted on Bentley's online SELECTserver (i.e. selectserver.bentley.com), the Product Usage Report can be used to view usage by machine instead. This is preferable since it provides a graphical representation of usage throughout the day. The following support solution shows how to use the Product Usage Report.