Gateway wont start

On a Computer I should use MicroStation V8i and MicroStation V8 2004 Edition.

 I have an activation code for MicroStation V8i and to get to use MicroStation V8, I have installed the Select Server Gateway v.08.11.07.35en on the Computer.

When I try to start the service Bentley SELECT Server Gateway after the program has been installed, I get the following error: Error 1067 and the error is being written in the log file SS Bentley.SelectServer.Gateway.exe.log.

Is there anyone who now what the problem is ?

I have attach the log fil.

Regards Carsten

  • Carsten ,

    We will need to turn up the logging for the Gateway to find out what is going on.

    To turn up the logging open the following file with notepad.

    C:\Program Files\Bentley\SELECTServer\Bentley.SelectServer.Gateway.exe.config

    Find the logger section at the bottom and change level value from INFO to TRACE such as below.

    <logger name="Bentley">

         <level value="TRACE" />

         <appender-ref ref="FileAppender" />

    </logger>

    After this is complete save the file try to start the Bentley.SelectServer.Gateway again. Send in the SS-Bentley.SelectServer.Gateway.exe.log again. This will be more verbose and hopefully will shed some insight on what is the problem.

    It might be better to get in touch with support to help with this issue. You can submit a service request through the Service Request Manager,  appsnet.bentley.com/.../addcall.aspx

    Mike



  • We have this same error 1067 was there a solution found?

    Mike Longstreet
    Vermont Agency of Transportation
    Civil Engineering Technical Support
    VTCAD Help

  • Unfortunately, there is nothing specific in this error code that tells us why the service won't start.  Error 1067 is a generic windows error meaning a service won't start and could apply to any Windows application.  The Bentley  SELECTserver Gateway Service will keep a log that gives a more detailed reason why the service won't start.  By default the path for the log is C:\Program Files\Bentley\SELECTServer\Logs.

    For more technical issues like this, it may be best to open a service ticket and have someone from the Technical Support Group contact you for further troublshooting.  You can open a service ticket online by going to selectservices.bentley.com/en-US and selecting the "Service Ticket Manager" located under the Support Tools section of the page.  

    Regards,

    Phil