We use Microstation/Powerdraft on Windows XP running on Parallels. After one workstation had issues I deinstalled and tried to reinstall Microstation but each time the installer fails with error 1602, the message says that 'user cancelled installation' but it is just cancelling all by itself without me doing a thing. Any ideas...! would be very grateful.
I'm remembering some hints here in the forum because of Microsoft DirectX
Regards
Frank
since 1985: GIS, CAD, Engineering (Civil) Senior Consultant : [Autodesk Civil 3D , Esri ArcGIS, VertiGIS: in previous days : Bentley MS V4 - V8i, GeoGraphics, Bentley Map V8i, InRoads, HHK Geograf, IBr DAVID] : Dev: [C, C++, .NET, Java, SQL, FORTRAN, UML][direct quote by: http://en.wikipedia.org/wiki/Helmut_Schmidt]: "Wer Kritik übel nimmt, hat etwas zu verbergen"Wer Grammatik- und/oder Rechtschreibfehler findet, der darf sie behalten :-)
Can you confirm that did in fact completely remove MicroStation from the machine?
In searching for an answer I came across instances where error code 1602 for other applications and they original software was still installed.
Thank you,
Dan Koval
BSW Solutions Manager
April 8th is closing in on us and Parallels isn't a certified environment. Nonetheless, with some additional information we should be able to help with the error. Additional information requested (from ReadMe)...
NOTE: Log files - When you install the application following log files are created:
BentleyInstallationlLog.log: This log file contains information about all the actions and analysis performed by the installation setup wizard. It also saves the installation commands used to install the application. In case of any error in the installation, it stores the error code. The string LOG_FILES_FOLDER in this file points to the installation log folder location. This file is common for all the Bentley products. Each time a Bentley application is installed, this log file is appended with the content of the application.
Installation log: When you install the application, its installation log is created. This log is saved in a new folder created inside C:\Users\User.Name\AppData\Local\Temp. The name of the new folder is randomly generated, such as E32830B5-3516-489D-AE49-EB1BD8A10867. If you execute the installation multiple times, the latest log can be taken from the last modified/created folder. The LOG_FILES_FOLDER string in the BentleyInstallationlLog.log file also points to the installation log folder location.
The only Parallels issues I've run into are Direct X related. I have encountered no problems when running MicroStation or Parallels in Direct X 9 mode.
Supported or not this is most likely and installer issue not a Parallels or XP issue.
David, it's absolutely a problem during installation and not an environment issue.