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Do you have a single or multi installation of SS2? One possible cause is that you have an R2010 DWG file but you do not have a proper installation of RealDWG 2010. Try open an older version of DWG file, key-in "version" and check your Messsage Center to confirm which version of RealDWG you are running.
when trying to open a dwg file in SS2, it says: "....dwg is not in a recognized file format".
no problems when opening with SS1