Document Information
Document Type: TechNote
Product(s): MicroStation
Version(s): V8/J/SE
Original Author: Bentley Technical Support Group
Legacy Document Number: 8337
Bentley Technical Bulletin
Potential file corruption and loss of data when Using Windows XP Clients with Windows 2000 Server.
Description
Microsoft has found and fixed a serious problem that can permanently corrupt files that are edited over a network. The problem exists only when using MicroStation and other programs from a Windows XP client with Service Pack 1 (SP1) installed, editing files residing on a Windows 2000 Server. This problem affects all versions of MicroStation, including MicroStation/J and V8.
Once a DGN file becomes corrupted from this error, it often becomes unusable and must be restored from a backup.
Resolution
The problem can be resolved by installing Service Pack 4 of Windows Server 2000.
Please refer to the following links for more information regarding this issue:
- Microsoft information on the issue: http://support.microsoft.com/default.aspx?kbid=321733
- Windows 2000 SP4 patch which addresses the issue: http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp
Be sure to consult with your organization's Bentley SELECT Site Administrator or IS team regarding the proper procedure for updating your system.
See Also
MicroStation Desktop TechNotes and FAQs
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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