| Applies To | |
| Product(s): | AutoPLANT Piping |
| Version(s): | V8i |
| Environment: | N/A |
| Area: | N/A |
| Subarea: | N/A |
| Original Author: | Derek Cornell, Bentley Product Advantage Group |
Overview
In AutoCAD or AutoPLANT, sometimes dialogs can freeze up or become corrupted. This is a solution to trouble shoot these sort of problems.
Solution
- First, if the dialog itself will not load or it loads with "hatch" over it, then the OCX or DLL files may not be registered properly. Please consult Bentley Technical Support in order to find out which files to replace or register.
- Second, there is an AutoCAD option that allows a user to lock layers. Be sure to check this setting before continuing.
Window > Lock Location > All > Unlocked - It is also possible that the AutoCAD profile has become corrupt. In order to reset the profile, delete the following file:
C:\Documents and Settings\user.name\Application Data\Autodesk\AutoCAD 2009 (or other version)\R17.2\enu\Support\Profiles\<profile name>\Profile.aws
If this does not work, it is possible that another profile is corrupted. Replace the following file using a non-corrupted one from another workstation.
C:\Documents and Settings\user.name\Application Data\Autodesk\AutoCAD 2009\R17.2\enu\Support\Profiles\FixedProfile.aws
See Also
External Links
Bentley Technical Support KnowledgeBase
Comments or Corrections?
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