| Product(s): | RAM SBeam | ||
| Version(s): | 6.0 | ||
| Environment: | Windows 7 and later | ||
| Area: | General; Installation |
Problem Description
I have successfully upgraded to RAM SBeam 6.0; the program crashes immediately when I try to run it.
Explanation
RAMSBeam.ini has failed to update.
Solution
Uninstall RAM SBeam 6.0.
Search for RAMSBeam.ini (default location C:\ProgramData\Bentley\Engineering\RAMSBeam). Rename it (or delete it if there are no default changes to preserve). Now reinstall RAM SBeam 6.0 with full administrative privileges. Then RAM SBeam 6.0 should run fine.
Note: If you have changed the defaults those are saved as text strings in the RAMSBeam.ini configuration file, typically under the [MiscDefaults] section. You can copy that information and put it into the new configuration file to restore the settings. Don't change the sections labeled [ProductVersion] or [Directories] however.