Applies To
	Product(s):	RAM Connection
	Version(s):	08.00.00.23
	Environment:	N/A
	Area:	Installation
	Subarea:	Licensing

This article pertains to Ram Connection 8. For details on why the Connection toolbar is not visible using Ram Connection 9, see this article.

Problem Description

After installing RAM Connection 8.0, the Connection button still fails to appear in the Database ribbon within RAM Elements. 

Reason

With the RAM Connection 8.0 installer, RAM Connection for RAM Elements is no longer installed automatically with RAM Connection Standalone. It must be installed separately.

Steps to Resolve

1. Open the RAM Connection 8 installer by running Setup.exe in the following directory:
   C:\BentleyDownloads\rc08000023en
2. Click the link labeled "Install RAM Connection for RAM Elements" as shown in the screenshot below.

A valid license for Ram Connection (or Structural Enterprise) must be available when launching Ram Elements, otherwise the connection toolbars are still hidden.

Finally, go into Ram Elements - e menu - General Configuration - Licenses tab and make sure the box to "Check RAM Connection license” is checked. If it is not, check it and restart. This wiki explains why some users turn that option off intentionally.

See Also

[[Why does RAM Elements also retrieve a RAM Connection license?]]

[[Enable or Disable RAM Connection for RAM Elements]]

[[RAM Connection v9.0 and Ram Elements]]

Unable to Satisfy All Prerequisites for RAM Connection Release 9.0

Structural Product TechNotes And FAQs