Bentley Support Policy

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Important Update to the Bentley Support Policy

Bentley is introducing changes to the Bentley Support Policy, designed to help user organizations proactively manage their use of Bentley desktop applications, servers and services, and license administration services.

The policy describes the phases of eligibility for specific support services and provides the current and planned support status for all versions of Bentley software.  Older versions of Bentley software are scheduled to move the Expiring Support or Support Discontinued status.  Please review the policy thoroughly, as soon as possible, so that you can plan effectively for your organization.

 Go to https://www.bentley.com/en/support, or click on the links below, to review details for each category of software:

 If you have questions on the Bentley Support Policy, please reach out to our Support Team.

 If you have questions or need help in planning your upgrade to the CONNECT Edition, please reach out to our Upgrade Team.

 Please visit our Bentley Support Status page, for a searchable database of versions Bentley has commercially released to be used to verify current support status.

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