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Add a requirement to indicate the Product Version prior to posting

Is there any way that the forums can be set up to require a person to indicate the version of a product they are using prior to posting a question on the forums? It is a daily occurrence and it gets frustration to see every other post not indicating what product version is being used.

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  • Hello mwlong, 

    This has been discussed in the past and unfortunately implementing it would not be trivial. It is still something we want to consider doing, but not in the immediate future.

    In the meantime you will notice when creating a new post, there is some red text at the top which attempts to highlight the importance of specifying the product and version.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

  • I have noticed that, when making a new post, my signature doesn't show up. It comes through fine if I am replying to a post, but is ommitted when I create a new post. Since that is where I list my product versions, that information doesn't come across in any new posts.

    While that may not be the issue with most users, it is an incovenience.

    MaryB

    Power GeoPak 08.11.09.918
    Power InRoads 08.11.09.918
    OpenRoads Designer 2021 R2

        

  • Hi MaryB,

    A special customization to the platform is used in order to display the signature in replies; this is currently not implemented for the original post but I can see the potential value. So, we will look into this. Thanks for the feedback.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply
  • Hi MaryB,

    A special customization to the platform is used in order to display the signature in replies; this is currently not implemented for the original post but I can see the potential value. So, we will look into this. Thanks for the feedback.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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