Over the years, I have migrated from one email address to another. My Bentley account still uses my old, functionally obsolete email address. I would like to update that to my current personal email address, but there appears to be no way to do that. Could someone point me to the correct way to make that edit, or could someone help me make that change?
In addition, is there any way to link between two accounts? I have my personal account, which I have had here for ages, but I also have a work account due to the IMS/licensing.I do NOT want to merge my personal into my work, but there are number of things I wish I could merge/manage from my work to my personal (like training).
Thank you.
Hi Mary,
An Administrator like myself can assist in changing your email address (while retaining your activity). This involves some special changes behind the scenes - please send me a private message with the current personal Bentley account / email address you would like to change it to.
MaryB said:In addition, is there any way to link between two accounts?
If you could provide some specific examples of what you would want to link, that would be helpful. However generally speaking I do not believe there is a way to inter-link Bentley accounts. Things like Communities activity and training course completion are tracked for a particular specific account.
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.
Answer Verified By: MaryB
To change your primary email address associated with your Bentley account, you will need to contact Bentley's customer support team. They should be able to assist you with updating your account information.
Regarding linking between two accounts, it may be possible to connect your work account and personal account in some way, but this will depend on the specific systems and tools being used. It is recommended to reach out to the relevant support team for each account to see if any options are available for linking or sharing information between the two accounts. They may be able to offer some guidance on how to achieve this while still keeping your personal and work accounts separate.
Thanks for this as I too was searching for the same to change my E-mail.
Hello there,
Navigate to the profile section. There is an option to update the email. If you don't find it, then you can contact Bentley's customer support for guidance on updating your email.