I would like to change my primary email address

Over the years, I have migrated from one email address to another. My Bentley account still uses my old, functionally obsolete email address. I would like to update that to my current personal email address, but there appears to be no way to do that. Could someone point me to the correct way to make that edit, or could someone help me make that change?

In addition, is there any way to link between two accounts? I have my personal account, which I have had here for ages, but I also have a work account due to the IMS/licensing.
I do NOT want to merge my personal into my work, but there are number of things I wish I could merge/manage from my work to my personal (like training).

Thank you.

Parents
  • Hi Mary,

    An Administrator like myself can assist in changing your email address (while retaining your activity). This involves some special changes behind the scenes - please send me a private message with the current personal Bentley account / email address you would like to change it to.

    In addition, is there any way to link between two accounts?

    If you could provide some specific examples of what you would want to link, that would be helpful. However generally speaking I do not believe there is a way to inter-link Bentley accounts. Things like Communities activity and training course completion are tracked for a particular specific account.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

    Answer Verified By: MaryB 

Reply
  • Hi Mary,

    An Administrator like myself can assist in changing your email address (while retaining your activity). This involves some special changes behind the scenes - please send me a private message with the current personal Bentley account / email address you would like to change it to.

    In addition, is there any way to link between two accounts?

    If you could provide some specific examples of what you would want to link, that would be helpful. However generally speaking I do not believe there is a way to inter-link Bentley accounts. Things like Communities activity and training course completion are tracked for a particular specific account.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

    Answer Verified By: MaryB 

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