How are we notified of changes by Bentley?

I have just found out that there have been changes to Passports. See this thread -

Why don't Bentley tell us about these sort of things properly as this is the first I heard of this? As SELECT payers I would have thought that we should have been informed on this type of thing. What is the use of having an account manager who doesn't let us know what is changing. What else has changed I wonder and more to the point how do I find out? This is not the first time that we have found out about changes after the event!

There has to be a (better) way of notifying all users of changes to the way Bentley are running things.