Hi Bentley,
I'm a student of Western Sydney Uni. I've downloaded Microstran connect edition V10.exe but cannot install it.
My system is windows 8.
The installation error log is:
[1F90:0CFC][2021-03-21T01:38:16]i001: Burn v3.10.3.3007, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\Zon\AppData\Local\Temp\{0FA247E3-894F-462B-81D9-74FBD1CC9D99}\.cr\mstrn10010003en.exe[1F90:0CFC][2021-03-21T01:38:16]i009: Command Line: '-burn.clean.room=C:\Users\Zon\Desktop\mstrn10010003en.exe -burn.filehandle.attached=328 -burn.filehandle.self=268'[1F90:0CFC][2021-03-21T01:38:16]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Zon\Desktop\mstrn10010003en.exe'[1F90:0CFC][2021-03-21T01:38:16]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Zon\Desktop\'[1F90:0CFC][2021-03-21T01:38:16]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Zon\AppData\Local\Temp\Microstran CONNECT Edition V10_20210321013816.log'[1F90:0CFC][2021-03-21T01:38:16]i000: Setting string variable 'WixBundleName' to value 'Microstran CONNECT Edition V10'[1F90:0CFC][2021-03-21T01:38:16]i000: Setting string variable 'WixBundleManufacturer' to value 'Bentley Systems, Incorporated'[1F90:0410][2021-03-21T01:38:16]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033[1F90:0410][2021-03-21T01:38:16]i000: Setting version variable 'WixBundleFileVersion' to value '10.1.0.3'[1F90:0CFC][2021-03-21T01:38:16]i100: Detect begin, 5 packages[1F90:0CFC][2021-03-21T01:38:16]i000: Registry key not found. Key = 'SOFTWARE\Bentley\BentleyDesktopClient\Install'[1F90:0CFC][2021-03-21T01:38:16]i000: Setting string variable 'NETFRAMEWORK45' to value '394806'[1F90:0CFC][2021-03-21T01:38:16]i000: Setting version variable 'VCRedist2017x86' to value '14.24.28127.0'[1F90:0CFC][2021-03-21T01:38:16]i052: Condition 'NETFRAMEWORK45 >= 379893' evaluates to true.[1F90:0CFC][2021-03-21T01:38:16]i052: Condition 'BentleyConnectInstalledVersion >= v10.00.18.025' evaluates to false.[1F90:0CFC][2021-03-21T01:38:16]i052: Condition 'BentleyConnectInstalledVersion >= v10.00.18.025' evaluates to false.[1F90:0CFC][2021-03-21T01:38:16]i052: Condition '(VCRedist2017x86 >= v14.16.27027.1)' evaluates to true.[1F90:0CFC][2021-03-21T01:38:16]w120: Detected partially cached package: Microstran, invalid payload: Microstran, reason: 0x80070570[1F90:0CFC][2021-03-21T01:38:16]i101: Detected package: NetFx452Web, state: Present, cached: None[1F90:0CFC][2021-03-21T01:38:16]i101: Detected package: Setup_CONNECTIONclientx64_10.00.18.025.exe, state: Absent, cached: None[1F90:0CFC][2021-03-21T01:38:16]i101: Detected package: Setup_CONNECTIONclientx86_10.00.18.025.exe, state: Absent, cached: None[1F90:0CFC][2021-03-21T01:38:16]i101: Detected package: VC14RedistX86, state: Present, cached: Complete[1F90:0CFC][2021-03-21T01:38:16]i101: Detected package: Microstran, state: Absent, cached: Partial[1F90:0CFC][2021-03-21T01:38:16]i199: Detect complete, result: 0x0[1F90:0410][2021-03-21T01:38:22]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1[1F90:0CFC][2021-03-21T01:38:22]i200: Plan begin, 5 packages, action: Install[1F90:0CFC][2021-03-21T01:38:22]w321: Skipping dependency registration on package with no dependency providers: NetFx452Web[1F90:0CFC][2021-03-21T01:38:22]i052: Condition 'VersionNT > v6.0 AND VersionNT64' evaluates to true.[1F90:0CFC][2021-03-21T01:38:22]w321: Skipping dependency registration on package with no dependency providers: Setup_CONNECTIONclientx64_10.00.18.025.exe[1F90:0CFC][2021-03-21T01:38:22]i000: Setting string variable 'WixBundleLog_Setup_CONNECTIONclientx64_10.00.18.025.exe' to value 'C:\Users\Zon\AppData\Local\Temp\Microstran CONNECT Edition V10_20210321013816_000_Setup_CONNECTIONclientx64_10.00.18.025.exe.log'[1F90:0CFC][2021-03-21T01:38:22]i052: Condition 'VersionNT > v6.0 AND NOT VersionNT64' evaluates to false.[1F90:0CFC][2021-03-21T01:38:22]w321: Skipping dependency registration on package with no dependency providers: Setup_CONNECTIONclientx86_10.00.18.025.exe[1F90:0CFC][2021-03-21T01:38:22]w321: Skipping dependency registration on package with no dependency providers: VC14RedistX86[1F90:0CFC][2021-03-21T01:38:22]i000: Setting string variable 'WixBundleRollbackLog_Microstran' to value 'C:\Users\Zon\AppData\Local\Temp\Microstran CONNECT Edition V10_20210321013816_001_Microstran_rollback.log'[1F90:0CFC][2021-03-21T01:38:22]i000: Setting string variable 'WixBundleLog_Microstran' to value 'C:\Users\Zon\AppData\Local\Temp\Microstran CONNECT Edition V10_20210321013816_001_Microstran.log'[1F90:0CFC][2021-03-21T01:38:22]i201: Planned package: NetFx452Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None[1F90:0CFC][2021-03-21T01:38:22]i201: Planned package: Setup_CONNECTIONclientx64_10.00.18.025.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None[1F90:0CFC][2021-03-21T01:38:22]i201: Planned package: Setup_CONNECTIONclientx86_10.00.18.025.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None[1F90:0CFC][2021-03-21T01:38:22]i201: Planned package: VC14RedistX86, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None[1F90:0CFC][2021-03-21T01:38:22]i201: Planned package: Microstran, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: Register[1F90:0CFC][2021-03-21T01:38:22]i299: Plan complete, result: 0x0[1F90:0CFC][2021-03-21T01:38:22]i300: Apply begin[1F90:0CFC][2021-03-21T01:38:22]i010: Launching elevated engine process.[1F90:0CFC][2021-03-21T01:38:22]i011: Launched elevated engine process.[1F90:0CFC][2021-03-21T01:38:22]i012: Connected to elevated engine.[1E48:0190][2021-03-21T01:38:22]i358: Pausing automatic updates.[1E48:0190][2021-03-21T01:38:22]i359: Paused automatic updates.[1E48:0190][2021-03-21T01:38:22]i360: Creating a system restore point.[1E48:0190][2021-03-21T01:38:22]i361: Created a system restore point.[1E48:0190][2021-03-21T01:38:22]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e80c672d-d5f0-4e5b-b354-4414f073cda4}, options: 0x7, disable resume: No[1E48:0190][2021-03-21T01:38:22]i000: Caching bundle from: 'C:\Users\Zon\AppData\Local\Temp\{A5FE961E-362F-4E49-ACA7-ED444C449070}\.be\Microstran.10.01.00.03_internal.exe' to: 'C:\ProgramData\Package Cache\{e80c672d-d5f0-4e5b-b354-4414f073cda4}\Microstran.10.01.00.03_internal.exe'[1E48:0190][2021-03-21T01:38:22]i320: Registering bundle dependency provider: {e80c672d-d5f0-4e5b-b354-4414f073cda4}, version: 10.1.0.3[1E48:0190][2021-03-21T01:38:22]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e80c672d-d5f0-4e5b-b354-4414f073cda4}, resume: Active, restart initiated: No, disable resume: No[1E48:1F68][2021-03-21T01:38:25]i305: Verified acquired payload: Setup_CONNECTIONclientx64_10.00.18.025.exe at path: C:\ProgramData\Package Cache\.unverified\Setup_CONNECTIONclientx64_10.00.18.025.exe, moving to: C:\ProgramData\Package Cache\15EFB01ADA3538D4A58D81E05F77358392C3D27F\Setup_CONNECTIONclientx64_10.00.18.025.exe.[1E48:1F68][2021-03-21T01:38:25]i304: Verified existing payload: Microstran at path: C:\ProgramData\Package Cache\{D9F29260-90CF-4632-846A-0298269CFF25}v10.01.00.03\Microstran.msi.[1E48:0190][2021-03-21T01:38:25]i301: Applying execute package: Setup_CONNECTIONclientx64_10.00.18.025.exe, action: Install, path: C:\ProgramData\Package Cache\15EFB01ADA3538D4A58D81E05F77358392C3D27F\Setup_CONNECTIONclientx64_10.00.18.025.exe, arguments: '"C:\ProgramData\Package Cache\15EFB01ADA3538D4A58D81E05F77358392C3D27F\Setup_CONNECTIONclientx64_10.00.18.025.exe" /passive -burn.ancestors={e80c672d-d5f0-4e5b-b354-4414f073cda4} -burn.filehandle.self=564'[1E48:0190][2021-03-21T01:38:32]e000: Error 0xfffffffe: Process returned error: 0xfffffffe[1E48:0190][2021-03-21T01:38:32]e000: Error 0xfffffffe: Failed to execute EXE package.[1F90:0CFC][2021-03-21T01:38:32]e000: Error 0xfffffffe: Failed to configure per-machine EXE package.[1F90:0CFC][2021-03-21T01:38:32]i319: Applied execute package: Setup_CONNECTIONclientx64_10.00.18.025.exe, result: 0xfffffffe, restart: None[1F90:0CFC][2021-03-21T01:38:32]e000: Error 0xfffffffe: Failed to execute EXE package.[1E48:0190][2021-03-21T01:38:32]i351: Removing cached package: Setup_CONNECTIONclientx64_10.00.18.025.exe, from path: C:\ProgramData\Package Cache\15EFB01ADA3538D4A58D81E05F77358392C3D27F\[1E48:0190][2021-03-21T01:38:32]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e80c672d-d5f0-4e5b-b354-4414f073cda4}, resume: None, restart: None, disable resume: No[1E48:0190][2021-03-21T01:38:32]i330: Removed bundle dependency provider: {e80c672d-d5f0-4e5b-b354-4414f073cda4}[1E48:0190][2021-03-21T01:38:32]i352: Removing cached bundle: {e80c672d-d5f0-4e5b-b354-4414f073cda4}, from path: C:\ProgramData\Package Cache\{e80c672d-d5f0-4e5b-b354-4414f073cda4}\[1E48:0190][2021-03-21T01:38:32]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e80c672d-d5f0-4e5b-b354-4414f073cda4}, resume: None, restart initiated: No, disable resume: No[1F90:0CFC][2021-03-21T01:38:32]i399: Apply complete, result: 0xfffffffe, restart: None, ba requested restart: No
could you please help me to fix it?
Thank you.