Currently the on demand videos in the Bentley Institute LEARNserver website are not loading up:
Error loading media: File could not be played
Please can you look into this to get it working asap?
Also for as long as I can remember it takes far too long to navigate between the links in the LEARNserver website. Clicking to go to 'My learning paths' takes a long time, then clicking on 'find training' to select the specific modules takes a long time, then when it finally appears clicking on the module itself to access the videos takes a long time, and then when finishing the videos clicking the back button to go back to My learning paths site takes a long time, and then again to find training etc etc.
It is a terribly designed website and wastes a lot of our time. We spent more time waiting for things to happen rather than watching the videos and downloading the practice workbooks! It has been like this for years and it needs to be changed. Please can you look into this? Thanks.
Hello Imran, can you specify what video(s) will not launch? Our videos were down last week, but they are running now. I do apologize for the long time it takes as well. We are working on making the time shorter.
Hi Teresa, thank you for getting back to me. It was actually all of them but its working now. Since you mentioned they were down it makes sense. Yes it will be so much better if they can be launched much quicker (like a second or two).
Also have another request, can you add the English captions/subtitles for the deaf/hard-of-hearing and foreign language students? I am unable to understand what is being said.