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Hammer软件安装失败

Hammer软件安装过程中显示安装失败页面,想问一下是什么原因,应该怎么办?麻烦知道的帮忙解答一下,非常感谢!

下面图片为安装失败页面,显示0xc0000005未指定错误代码。上传的txt格式文件为图中的log file。

[0FD8:1134][2019-08-19T17:28:56]i001: Burn v3.11.1.2318, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Windows\Temp\{93080400-8959-4748-9920-43D00C1DF3E7}\.cr\hamr10020106en.exe
[0FD8:1134][2019-08-19T17:28:56]i009: Command Line: '-burn.clean.room=C:\Users\Administrator\Desktop\hamr10020106en.exe -burn.filehandle.attached=184 -burn.filehandle.self=192'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\Desktop\hamr10020106en.exe'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\Desktop\'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\HAMMER CONNECT Edition Update 2_20190819172856.log'
[0FD8:1134][2019-08-19T17:28:56]i052: Condition 'VersionNT >= v6.1' evaluates to true.
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'WixBundleName' to value 'HAMMER CONNECT Edition Update 2'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'WixBundleManufacturer' to value 'Bentley Systems, Incorporated'
[0FD8:19F0][2019-08-19T17:28:56]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0FD8:19F0][2019-08-19T17:28:56]i000: Setting version variable 'WixBundleFileVersion' to value '10.2.1.6'
[0FD8:19F0][2019-08-19T17:28:56]i000: Running detect BA function
[0FD8:1134][2019-08-19T17:28:56]i100: Detect begin, 16 packages
[0FD8:1134][2019-08-19T17:28:56]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{138400E8-3D74-470F-83FE-F12BCD7F824D}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'ade2010x64installed' to value 'MsiExec.exe /I{90140000-00D1-0409-1000-0000000FF1CE}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'ade2007x86installed' to value 'MsiExec.exe /I{90120000-00D1-0409-0000-0000000FF1CE}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc8x86installed' to value 'MsiExec.exe /X{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc9x86installed' to value 'MsiExec.exe /X{9BE518E6-ECC6-35A9-88E4-87755C07200F}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc10x86installed' to value 'MsiExec.exe /X{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc14x86installed' to value '14.0.23026'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc8x64installed' to value 'MsiExec.exe /X{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc9x64installed' to value 'MsiExec.exe /X{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc10x64installed' to value 'MsiExec.exe /X{1D8E6291-B0D5-35EC-8441-6616F567A0F7}'
[0FD8:1134][2019-08-19T17:28:56]i000: Setting string variable 'vc14x64installed' to value '14.0.23026'
[0FD8:1134][2019-08-19T17:28:56]i000: Registry key not found. Key = 'SOFTWARE\Bentley\CONNECTIONclient\{FA95DCB2-7F5F-4B5C-AD0B-5E8B7E87A557}'
[0FD8:1134][2019-08-19T17:28:56]i000: Registry key not found. Key = 'SOFTWARE\Bentley\CONNECTIONclient\{FA95DCB2-7F5F-4B5C-AD0B-5E8B7E87A557}'
[0FD8:1134][2019-08-19T17:28:56]i000: Registry key not found. Key = 'SOFTWARE\Bentley\Installed_Products\{E8F76A19-488E-48F2-AD57-FB37115CC4FB}'
[0FD8:1134][2019-08-19T17:28:56]i000: Registry key not found. Key = 'SOFTWARE\Bentley\Installed_Products\{E8F76A19-488E-48F2-AD57-FB37115CC4FB}'
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'NOT (versionmajor AND versionmajor < 10)' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'ade2010x64installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'ade2007x86installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'vc8x86installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'vc9x86installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'vc10x86installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'vc8x64installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'vc9x64installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'vc10x64installed' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]w120: Detected partially cached package: CONNECTION_client_x64, invalid payload: CONNECTION_client_x64, reason: 0x80070002
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: Run.bat, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: AccessDatabaseEngine_2010_x64.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: AccessDatabaseEngine_2007_x86.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc8redist_x86.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc9redist_x86.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc10redist_x86.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc14redist_x86.exe, state: Absent, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc8redist_x64.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc9redist_x64.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc10redist_x64.exe, state: Present, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: vc14redist_x64.exe, state: Absent, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: CONNECTION_client_x86, state: Absent, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: CONNECTION_client_x64, state: Absent, cached: Partial
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: CONNECT_Advisor_x86, state: Absent, cached: None
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: CONNECT_Advisor_x64, state: Absent, cached: Complete
[0FD8:1134][2019-08-19T17:28:57]i101: Detected package: HAMMER_10.2.1.6_en.msi, state: Absent, cached: Complete
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: AutoCAD, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: x64, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: MicroStationMergeModules, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: MicroStation9MergeModules, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: AutoCAD_x64, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: MicroStation, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: RequiredFiles, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: ArcGIS, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: SamplesAndLessons, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i104: Detected package: HAMMER_10.2.1.6_en.msi, feature: DesktopShortcuts, state: Absent
[0FD8:1134][2019-08-19T17:28:57]i000: Running detect complete BA function
[0FD8:1134][2019-08-19T17:28:57]i000: Bentley BAFunction OnDetectComplete()
[0FD8:1134][2019-08-19T17:28:57]i000: Read SYSTEM\CurrentControlSet\Control\Session Manager
[0FD8:1134][2019-08-19T17:28:57]i000: PendingFileRenameOperations count=24
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'RebootPending = 0' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i052: Condition 'NOT BentleyRebootPending' evaluates to true.
[0FD8:1134][2019-08-19T17:28:57]i199: Detect complete, result: 0x0
[0FD8:19F0][2019-08-19T17:29:00]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[0FD8:19F0][2019-08-19T17:29:00]i000: Running plan BA function
[0FD8:1134][2019-08-19T17:29:00]i200: Plan begin, 16 packages, action: Install
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: Run.bat
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: AccessDatabaseEngine_2010_x64.exe
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: AccessDatabaseEngine_2007_x86.exe
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc8redist_x86.exe
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc9redist_x86.exe
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc10redist_x86.exe
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'NOT vc14x86installed >= v14.0.23026' evaluates to false.
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc14redist_x86.exe
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'VersionNT64' evaluates to true.
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc8redist_x64.exe
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'VersionNT64' evaluates to true.
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc9redist_x64.exe
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'VersionNT64' evaluates to true.
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc10redist_x64.exe
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'VersionNT64 AND NOT vc14x64installed >= v14.0.23026' evaluates to false.
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: vc14redist_x64.exe
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'NOT VersionNT64 AND NOT connectclientx86installed >= v10.0.14.18' evaluates to false.
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: CONNECTION_client_x86
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'VersionNT64 AND NOT connectclientx64installed >= v10.0.14.18' evaluates to true.
[0FD8:1134][2019-08-19T17:29:00]w321: Skipping dependency registration on package with no dependency providers: CONNECTION_client_x64
[0FD8:1134][2019-08-19T17:29:00]i000: Setting string variable 'WixBundleLog_CONNECTION_client_x64' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\HAMMER CONNECT Edition Update 2_20190819172856_000_CONNECTION_client_x64.log'
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'NOT VersionNT64 AND NOT connectadvisorx86installed >= v10.1.0.99' evaluates to false.
[0FD8:1134][2019-08-19T17:29:00]i052: Condition 'VersionNT64 AND NOT connectadvisorx64installed >= v10.1.0.99' evaluates to true.
[0FD8:1134][2019-08-19T17:29:00]i000: Setting string variable 'WixBundleLog_CONNECT_Advisor_x64' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\HAMMER CONNECT Edition Update 2_20190819172856_001_CONNECT_Advisor_x64.log'
[0FD8:1134][2019-08-19T17:29:00]i204: Plan 10 msi features for package: HAMMER_10.2.1.6_en.msi
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: AutoCAD, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: x64, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: MicroStationMergeModules, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: MicroStation9MergeModules, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: AutoCAD_x64, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: MicroStation, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: RequiredFiles, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: ArcGIS, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: SamplesAndLessons, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i203: Planned feature: DesktopShortcuts, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[0FD8:1134][2019-08-19T17:29:00]i000: Setting string variable 'WixBundleRollbackLog_HAMMER_10.2.1.6_en.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\HAMMER CONNECT Edition Update 2_20190819172856_002_HAMMER_10.2.1.6_en.msi_rollback.log'
[0FD8:1134][2019-08-19T17:29:00]i000: Setting string variable 'WixBundleLog_HAMMER_10.2.1.6_en.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\HAMMER CONNECT Edition Update 2_20190819172856_002_HAMMER_10.2.1.6_en.msi.log'
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: Run.bat, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: AccessDatabaseEngine_2010_x64.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: AccessDatabaseEngine_2007_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc8redist_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc9redist_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc10redist_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc14redist_x86.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc8redist_x64.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc9redist_x64.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc10redist_x64.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: vc14redist_x64.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: CONNECTION_client_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: CONNECTION_client_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: CONNECT_Advisor_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: CONNECT_Advisor_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: Register
[0FD8:1134][2019-08-19T17:29:00]i201: Planned package: HAMMER_10.2.1.6_en.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0FD8:1134][2019-08-19T17:29:00]i000: Running plan complete BA function
[0FD8:1134][2019-08-19T17:29:00]i299: Plan complete, result: 0x0
[0FD8:1134][2019-08-19T17:29:00]i300: Apply begin
[0FD8:1134][2019-08-19T17:29:00]i010: Launching elevated engine process.
[0FD8:1134][2019-08-19T17:29:01]i011: Launched elevated engine process.
[0FD8:1134][2019-08-19T17:29:01]i012: Connected to elevated engine.
[1A50:1798][2019-08-19T17:29:01]i358: Pausing automatic updates.
[1A50:1798][2019-08-19T17:29:01]i359: Paused automatic updates.
[1A50:1798][2019-08-19T17:29:01]i360: Creating a system restore point.
[1A50:1798][2019-08-19T17:29:01]w363: Could not create system restore point, error: 0x80070422. Continuing...
[1A50:1798][2019-08-19T17:29:01]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bb0a67da-94ad-46d5-90cf-37b089849828}, options: 0x7, disable resume: No
[1A50:1798][2019-08-19T17:29:01]i000: Caching bundle from: 'C:\Windows\Temp\{6A86D496-461C-47F7-8DE3-444DA2ABD021}\.be\HAMMER_10.02.01.06_en.exe' to: 'C:\ProgramData\Package Cache\{bb0a67da-94ad-46d5-90cf-37b089849828}\HAMMER_10.02.01.06_en.exe'
[1A50:1798][2019-08-19T17:29:01]i320: Registering bundle dependency provider: {bb0a67da-94ad-46d5-90cf-37b089849828}, version: 10.2.1.6
[1A50:1798][2019-08-19T17:29:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bb0a67da-94ad-46d5-90cf-37b089849828}, resume: Active, restart initiated: No, disable resume: No
[1A50:19EC][2019-08-19T17:29:05]i305: Verified acquired payload: CONNECTION_client_x64 at path: C:\ProgramData\Package Cache\.unverified\CONNECTION_client_x64, moving to: C:\ProgramData\Package Cache\264AFE809F8BD0D2B4D1BA55C30F69BC5E287F96\CONNECTION client x64.
[1A50:19EC][2019-08-19T17:29:06]i304: Verified existing payload: CONNECT_Advisor_x64 at path: C:\ProgramData\Package Cache\{F9315164-D27F-3CC7-A7EC-93989C72D037}v10.01.00.099\CONNECT Advisor x64.
[1A50:19EC][2019-08-19T17:29:08]i304: Verified existing payload: HAMMER_10.2.1.6_en.msi at path: C:\ProgramData\Package Cache\{8D4AB7E5-71B7-4250-804A-1C6A15CB158F}v10.2.1.6\HAMMER_10.2.1.6_en.msi.
[1A50:1798][2019-08-19T17:29:08]i301: Applying execute package: CONNECTION_client_x64, action: Install, path: C:\ProgramData\Package Cache\264AFE809F8BD0D2B4D1BA55C30F69BC5E287F96\CONNECTION client x64, arguments: '"C:\ProgramData\Package Cache\264AFE809F8BD0D2B4D1BA55C30F69BC5E287F96\CONNECTION client x64" PostInstallLaunchApplication=1 /q'
[1A50:1798][2019-08-19T17:29:16]e000: Error 0xc0000005: Process returned error: 0xc0000005
[1A50:1798][2019-08-19T17:29:16]e000: Error 0xc0000005: Failed to execute EXE package.
[0FD8:1134][2019-08-19T17:29:16]e000: Error 0xc0000005: Failed to configure per-machine EXE package.
[0FD8:1134][2019-08-19T17:29:16]i319: Applied execute package: CONNECTION_client_x64, result: 0xc0000005, restart: None
[0FD8:1134][2019-08-19T17:29:16]e000: Error 0xc0000005: Failed to execute EXE package.
[1A50:1798][2019-08-19T17:29:16]i351: Removing cached package: CONNECTION_client_x64, from path: C:\ProgramData\Package Cache\264AFE809F8BD0D2B4D1BA55C30F69BC5E287F96\
[1A50:1798][2019-08-19T17:29:16]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bb0a67da-94ad-46d5-90cf-37b089849828}, resume: None, restart: None, disable resume: No
[1A50:1798][2019-08-19T17:29:16]i330: Removed bundle dependency provider: {bb0a67da-94ad-46d5-90cf-37b089849828}
[1A50:1798][2019-08-19T17:29:16]i352: Removing cached bundle: {bb0a67da-94ad-46d5-90cf-37b089849828}, from path: C:\ProgramData\Package Cache\{bb0a67da-94ad-46d5-90cf-37b089849828}\
[1A50:1798][2019-08-19T17:29:16]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{bb0a67da-94ad-46d5-90cf-37b089849828}, resume: None, restart initiated: No, disable resume: No
[0FD8:1134][2019-08-19T17:29:17]i399: Apply complete, result: 0xc0000005, restart: None, ba requested restart:  No

Parents
  • Hello,

    FIrst, trying to right-click on the installation file and choose "Run as Administrator" to installation the application.

    If that doesn't help, try installing CONNECTION Client as a separate installation. You can download that from the Software Downloads link: https://softwaredownloads.bentley.com/en/. Once this is installed, try installing HAMMER again.

    You may also need to reboot your computer after installing CONNECTION Client.

    Regards,
    Scott

    ----Machine translation---

    你好,

    首先,尝试右键单击安装文件并选择“以管理员身份运行”来安装应用程序。

    如果这没有帮助,请尝试将CONNECTION Client作为单独的安装进行安装。 您可以从“软件下载”链接下载该文件。 安装完成后,再次尝试安装HAMMER。https://softwaredownloads.bentley.com/en/

    安装CONNECTION Client后,您可能还需要重新启动计算机。

    问候,
    斯科特
Reply
  • Hello,

    FIrst, trying to right-click on the installation file and choose "Run as Administrator" to installation the application.

    If that doesn't help, try installing CONNECTION Client as a separate installation. You can download that from the Software Downloads link: https://softwaredownloads.bentley.com/en/. Once this is installed, try installing HAMMER again.

    You may also need to reboot your computer after installing CONNECTION Client.

    Regards,
    Scott

    ----Machine translation---

    你好,

    首先,尝试右键单击安装文件并选择“以管理员身份运行”来安装应用程序。

    如果这没有帮助,请尝试将CONNECTION Client作为单独的安装进行安装。 您可以从“软件下载”链接下载该文件。 安装完成后,再次尝试安装HAMMER。https://softwaredownloads.bentley.com/en/

    安装CONNECTION Client后,您可能还需要重新启动计算机。

    问候,
    斯科特
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