https://communities.bentley.com/communities/other_communities/chinafirst/w/chinawiki/29978/tramsmittalen-USTelligent Community 12https://communities.bentley.com/communities/other_communities/chinafirst/w/chinawiki/29978/tramsmittalMon, 25 Jul 2016 04:09:11 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:1731cb2f-294e-4527-89f2-1eed9b709b21Jing Mahttps://communities.bentley.com/communities/other_communities/chinafirst/w/chinawiki/29978/tramsmittal#commentsCurrent Revision posted to 技术资料库 by Jing Ma on 7/25/2016 4:09:11 AM<br /> <p>在创建tranmittal后，点击Issue按钮，报错邮箱不可用或者black ip等，导致邮件无法发送给外部客户。</p> <p>可能的原因：</p> <p>Transmittal服务器和smtp服务器通信失败。 排查方法：telnet smtp.emailserver.com 25, 如果telnet失败，请公司的IT人员从网络上解决两个服务器之间的通信。</p> <p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 例如，telnet结果是black ip，那么在smtp服务器上，不要将Transmittal服务器的ip放到黑名单里。</p><div style="clear:both;"></div>