https://communities.bentley.com/communities/other_communities/chinafirst/w/chinawiki/47445/01-en-USTelligent Community 12https://communities.bentley.com/communities/other_communities/chinafirst/w/chinawiki/47445/01-Wed, 18 Mar 2020 08:13:06 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:6f5bdcf7-7b6b-4be9-8cb0-3f6a2babb87bLily Chenhttps://communities.bentley.com/communities/other_communities/chinafirst/w/chinawiki/47445/01-#commentsCurrent Revision posted to 技术资料库 by Lily Chen on 3/18/2020 8:13:06 AM<br /> <p>【背景描述】</p> <p>当要<span style="font-size:inherit;">添加的</span>用户量比较多，管理员可以采用批量添加的方式，即点击下图中的示例文件，将表格模板下载到本地，把要添加的用户信息拷贝进来，保存后再通过导入用户的按钮就可以将用户信息全部导入进来。</p> <p><img alt=" " src="/resized-image/__size/900x700/__key/communityserver-wikis-components-files/00-00-00-04-10/pastedimage1584518233970v1.png" /></p> <p>【问题】当表格模板中填写\拷贝的用户信息是中文的时候，保存后再导入到页面上来会出现中文乱码的现象，如下图所示：</p> <p><img alt=" " src="/resized-image/__size/900x700/__key/communityserver-wikis-components-files/00-00-00-04-10/pastedimage1584518753473v2.png" /></p> <p>【解决办法】</p> <p>将下载好的模板文件另存为格式类型由原来的CSV换成CSV UTF-8，保存后再导入，中文乱码问题即可解决。</p> <p><img alt=" " src="/resized-image/__size/900x700/__key/communityserver-wikis-components-files/00-00-00-04-10/pastedimage1584519029819v3.png" /></p><div style="clear:both;"></div>