Some of my logged service tickets are never answered.
Tried to create service ticket using Service Manager->Website Assistance->online support tools area to report this issue but it was both times registered wrongly as product problem and not website area. See - 7000233417,7000229865. Also tried to use http://www.bentley.com/BentleyWebSite/Tools/feedback.aspx with no luck.
Details: These service tickets are still current and waiting for an answer from analyst. There are either no resolution provided or no answers to my last emails some tickets even don't have any analyst attached. Please take a look. 7000189513 7000189497 7000155456 7000151491 7000146600 7000146567 7000109669 7000109582 7000109486 8001626095 8001560081 8001626104 8001413294 8001473898