Suddenly receiving trial window even after successful activation V8i SS2

Suddenly started receiving trial period window when launching Microstation SS2. Nothing has changed recently either.

We are on a hosted selects sever license, only 2 machines have the program and both receive trial period window. Windows 7.

I know we used to receive this when we had our local server license and I hadn't transmitted logs within 30 days, but on the selectserver hosted license I'm not sure what to do.

Thank you