Dear All,
Some of machines in our company are running Microstation. 3 of machines have following error nearly the same related licenses:
-One of machine always shut off Microstation every 30 mn.
When i went to check " help==> About" I saw at " Select Server name" , it is pointing to wrong "Server"
We tried to activated by put the right server, after that it said, Successful ..but when We check it again, the wrong server still there and always shut off Microstation every 30 mn.
-One of other machine
Every time when we first launch Microstation, the pop up of reminding expiration date always appear to show us 24 days.
When We went to " Utility==> License Management" i saw the unusual item like this in the list of "License Management tool"
This machine, currently loading " Geopak and Microstation" only.
-Other last machine most the same error that always pop up every first launch to show us about reminding the days of using Micro station.
and when we try to activated, around 3 minutes later , it's not respond...
Please help me about this.
Thanks you so much for your taking care and quick respond.
Any info, please let me know.
Sorry for my English.
Hello,
What version of MicroStation are you using?
You mentioned:
Unknown said: When i went to check " help==> About" I saw at " Select Server name" , it is pointing to wrong "Server"
Do you have SELECTserver installed at your site? Did you recently move/update/change anything? If so what did change?
Regards,
Tamicca SellarsMicroStation Product Manager
The version is : SS3 08 11 09 655 but i wonder why issues only these three machine? "Do you have SELECTserver installed at your site? Did you recently move/update/change anything? If so what did change? " We didn't move any thing and just happen with only these three machines that can't activate. I am trying to get it fix from here, if still not help, our teams will need support from Bentley through out phone. Thanks
Your issue could be related to the registry. Those 3 machines could be reading the wrong/old information from the registry. See communities.bentley.com/.../7695.activation-of-client-side-products-and-registry-basics and check to see where the license/activation info is being stored.
It all depends on how it was activated originally versus how you're activating now. Try this: right-click on the licensetool.exe located in (default 64 bit install location: C:\Program Files (x86)\Bentley\MicroStation V8i (SELECTseries)\MicroStation) and select Run as administrator then enter your new server name and activation key. You'll know you're in "Administrator" mode when the License Management tool says (Administrator):
The following batch file posted on Bentley Communities can also be used to configure the license settings.
Answer Verified By: Joshua Kulp