Unable to change user permissions for some users in your account.

This is a normal behavior if a user belongs to a site administrator group. This happens even for site administrators. The action to remove rights or delete a site administrator can only be made by Bentley to prevent any critical consequence.

Just create a Service Request on Bentley SELECTservices (panel support > Service Request manager), in category 'Web site Assistance', then with area 'User Management' (see attached screenshot), fill other fields of your request and finish with 'Submit' button. Your confirmation by email will be requested to accept the change of the site administrator user.

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