Hi All,
I have downloaded and installed the new Bentley Navigator CONNECT edition v05.04.01.14 and am now having trouble connecting.I receive the following message "Could not connect to server. Check your network connection.".
I have followed all the steps outlined in this thread for the Bentley Connection Client: --> communities.bentley.com/.../110521
The following is the contents of C:\Users\%username%\AppData\Local\Bentley\Logs\NavigatorNet.log (emphasis mine)
09-09-15 07:24:27.683 [1] DEBUG - EntryPoint - Checking command line for i-model09-09-15 07:24:29.742 [1] INFO - ProductUpdate - Searching for Navigator product updates, where product id = 165409-09-15 07:24:29.742 [1] INFO - ProductUpdate - Searching for Navigator product updates, where product id = 165409-09-15 07:24:29.742 [1] DEBUG - ProductUpdate - Version to use for update check from running exe: 05.04.02.1409-09-15 07:24:29.742 [1] DEBUG - ProductUpdate - Version to use for update check from running exe: 05.04.02.1409-09-15 07:24:29.774 [1] DEBUG - ProductUpdate - ConfigurationManager.AppSettings[BUDDI_REGION_CODE]: 10209-09-15 07:24:29.774 [1] DEBUG - ProductUpdate - ConfigurationManager.AppSettings[BUDDI_REGION_CODE]: 10209-09-15 07:24:29.852 [1] DEBUG - Licensing - LicenseClient IsConfigured for version:05.04.02.14, productId:1654 returned True09-09-15 07:24:29.852 [1] DEBUG - Licensing - LicenseClient IsFeatureUsageEnabled returned True09-09-15 07:24:29.852 [1] DEBUG - Licensing - LicenseClient HasAttemptedServerContact for productId:1654 returned False09-09-15 07:24:29.992 [8] DEBUG - ProductUpdate - Exception during update check.Exception message: There was no endpoint listening at connect-update.bentley.com/updateservice.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.Inner exception message: The remote server returned an error: (407) Proxy Authentication Required.
09-09-15 07:24:29.992 [8] DEBUG - ProductUpdate - Exception during update check.Exception message: There was no endpoint listening at connect-update.bentley.com/updateservice.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.Inner exception message: The remote server returned an error: (407) Proxy Authentication Required.
09-09-15 07:24:30.016 [8] DEBUG - ProductUpdate - Stopping check thread after UpdateErrorOccured event09-09-15 07:24:30.016 [8] DEBUG - ProductUpdate - Stopping check thread after UpdateErrorOccured event
The correct proxy information has been entered in the license management tool.
Can anyone assist me with this? I am hoping that we can test Bentley Navigator in the field within the next few weeks.
Thanks