Node locked activation problem

Hello all,

I have been using my node locked MicroStation V8i for almost two years and now I have a problem with managing the license.

I use the Produce Activation Wizard with the non-Select node locked user -> I have activation key, use the server name and site activation key, enter my email address and so forth, then I get an error saying that I have no checkouts remaining for this product.

Indeed, in the License Checkout tab, there are no licenses available to be checked out.

But I am the only one ever using this computer and the software is not installed anywhere else, so I am scratching my head!

Any suggestions on how to fix this and what might be going wrong?

Thanks for your help!

Steve

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