Bad really bad support from Bentley in sweden

I havbeen almoust 3 hours in phone waiting for connection to anybody in Bentley office, and no answer, no call back NO NOTHING.
WHAT IS THE ISSUE??
Why can´t I be connected to local office and clear the our issues with them??
REALLY BAD SERVICE BENTLEY SYSTEMS, REALLY BAD!!

0 Offline Lillhannus Fri, Jan 8 2016 3:16 PM

Is this a joke that Bentley service is this bad after mls contracts are canceled, this almoust like a joke!!
Must consider to change systems to Autodesk who has local services!!!!!!!!!!!!!!!
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0 Offline Arne Mortensen Mon, Jan 11 2016 8:05 AM in reply to Lillhannus

Hello Lillhannus,
I was in the office monitoring the Scandinavian support line every day last week, and your call didn't come through to me for some reason unknown to me. What number did you call? Normally if the line have been busy, you would have been asked to leave a message to the voicemail, but I haven't received any messages. Please call in again, and I will help you.

Regards
Arne
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0 Offline Arne Mortensen Tue, Jan 12 2016 1:02 AM in reply to Arne Mortensen

Hello Lillhannus,
Another option could be to visit the portal at https://connect.bentley.com/

Regards
Arne
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0 Offline Lillhannus Tue, Jan 12 2016 1:51 AM

God morning Arne

Can you call me at +46 8 520 68 265

Ps, attaching the latest answer regarding this licensing issue SR 7000449395 and earlier mail through TerraSolid and Mika Salolahti who has tried to get this issue fixed

//Tom Lillhannus

Från: Arne Mortensen [mailto:bounce-B71EA481-1E76-423B-9567-FF6BC596A72D@communities.bentley.com]
Skickat: den 12 januari 2016 08:04
Till: BentleyCloudWebServices@communities.bentley.com
Ämne: RE: Bad really bad support from Bentley in sweden [Bentley Cloud and Web Services]

Message from Bentley Communities

Arne Mortensen

Hello Lillhannus,
Another option could be to visit the portal at https://connect.bentley.com/

Regards
Arne

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