I have tried to activate my Licence for V8XM - Product Version: 08.09.04.51 but with no success:
I have run The Licence Management and Product Activation Wizaerd
I am no longer a Select user, but I have tried both with Select or non Select
I have entered my Site Activation Key for the product and it says that 'The Activation is Complete' and 'I can use the product. However after 15 minutes the program shuts down. I have sent a Service Request but had no reply yet.
As a non-SELECT user, you must check out to your machine a license for the product with a matching version number in order to use it. From within PowerDraft, please open the License Management Tool by selecting License Management from the Utilities menu. A window with two panes should appear. Please confirm whether MicroStation PowerDraft is listed in the bottom pane with a version number of 8.9.4.51. If it is not, please refer to the following support solution for checking out and checking in licenses. If an incorrect version number was used, check in the license first, and then check it out again with the correct version number.
Hi Jeremy, thank you so much for your reply. I have tried several times what you have suggested but unfortunately the problem is still there. I am attaching screen shots of all I have done...not sure what the problem is, I have checked the activation key and product versions are correct.. THANK YOU. Umberto
Jeremy, the messages I get after I receive the message that the licence has been activated are the attached ones - Basically they say that the 'session has not been activated'... Not sure if the reason is that when I purchased the license I was a Select member and now I'm not?The last two screenshots I get them when I restart Microstation, after it shuts down...
Umberto