Hello All,
A user of ours has STADD Pro v8i on their PC. They've recently been unable to access the software due to an error message - "License for STAAD_foundation unavailable."
The other user trying to run the software during the tests was the user experiencing the issue so it's not as if we were out of licences, I checked the license manager to find 3 licenses were available but doesn't seem to work.
Running the software as a Domain Administrator allows it to work but obviously we don't want to be entering the password every time the user want's to use STAAD.
I think this may be a file permission issue or something similar but don't know which files/license the user should have access to.
Please could someone shed some light on this?
Kindest,
Ryan
Attached are the screenshots from the software. To confirm the user is using Staad Pro not foundation although it's complaining about a foundation license.
Also if I run the software as a domain admin we have no issues, it works fine but as the user we get this error.