How to change my profile to accept new email address?

Hi,

We just had a change of email addresses at our company - a company wide change.

I'd like to update my email address in my Profile.

I've been to the Profile edit tool. The primary email address is not an editable field.

How do I change this without havig to recreate my profiler?

Thanks,

Michael

Parents Reply
  • Hi Darius,

    Unfortunately, this was not the correct process either.
    I followed the instructions on the page you provided a link to.
    That page instructed me to select "Support Contact Information", with is providing a list of phone numbers for different regions.
    I called support in my region and, after listening to many options, finally spoke with someone who said they could not make that change and that they or I should log a support ticket.

    So... the correct answer is "log a support ticket"
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