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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>How to change my profile to accept new email address?</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/119647/how-to-change-my-profile-to-accept-new-email-address</link><description>Hi, 
 We just had a change of email addresses at our company - a company wide change. 
 I&amp;#39;d like to update my email address in my Profile. 
 I&amp;#39;ve been to the Profile edit tool. The primary email address is not an editable field. 
 How do I change this</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: How to change my profile to accept new email address?</title><link>https://communities.bentley.com/thread/369772?ContentTypeID=1</link><pubDate>Tue, 31 May 2016 05:13:16 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:570e2453-d958-4400-bffa-d3c6328be8e4</guid><dc:creator>MichaelGilham</dc:creator><description>Thanks you Andrew.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How to change my profile to accept new email address?</title><link>https://communities.bentley.com/thread/369771?ContentTypeID=1</link><pubDate>Tue, 31 May 2016 05:11:19 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:d43c4650-ee0c-4b52-b444-a033080738f5</guid><dc:creator>Andrew Bell</dc:creator><description>Service Request # 7000505410 has been raised to ensure changes to your email address have been made as per your request.&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How to change my profile to accept new email address?</title><link>https://communities.bentley.com/thread/369768?ContentTypeID=1</link><pubDate>Tue, 31 May 2016 05:01:54 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:6f8332ad-6311-47ff-858d-cba0e11bb018</guid><dc:creator>MichaelGilham</dc:creator><description>Hi Darius,&lt;br /&gt;
&lt;br /&gt;
Unfortunately, this was not the correct process either.&lt;br /&gt;
I followed the instructions on the page you provided a link to.&lt;br /&gt;
That page instructed me to select &amp;quot;Support Contact Information&amp;quot;, with is providing a list of phone numbers for different regions.&lt;br /&gt;
I called support in my region and, after listening to many options, finally spoke with someone who said they could not make that change and that they or I should log a support ticket.&lt;br /&gt;
&lt;br /&gt;
So... the correct answer is &amp;quot;log a support ticket&amp;quot;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How to change my profile to accept new email address?</title><link>https://communities.bentley.com/thread/369239?ContentTypeID=1</link><pubDate>Thu, 26 May 2016 07:16:12 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:913ca842-c218-4615-a98e-16351f6fb6e8</guid><dc:creator>Darius Rimasauskas</dc:creator><description>&lt;p&gt;User Profile (in Edit mode) allows changing the alternate email, but not the primary one. You would need to contact Technical Support - open Service Request for this &lt;a href="/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/25489.support-contact-information"&gt;http://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/25489.support-contact-information&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Regards,&lt;br /&gt;Darius&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How to change my profile to accept new email address?</title><link>https://communities.bentley.com/thread/369212?ContentTypeID=1</link><pubDate>Thu, 26 May 2016 03:48:12 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:d5faf394-bcdc-493e-ab8e-aa8846bc68cf</guid><dc:creator>MichaelGilham</dc:creator><description>&lt;p&gt;Thanks for the reply Abhishek,&lt;/p&gt;
&lt;p&gt;Unfortunately, I did not see anything on the suggested page that deals with &lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;changing&lt;/strong&gt; &lt;/span&gt;the email address associated to my account.&lt;/p&gt;
&lt;p&gt;Can you be more specific please?&lt;/p&gt;
&lt;p&gt;Thanks,&lt;/p&gt;
&lt;p&gt;Michael&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How to change my profile to accept new email address?</title><link>https://communities.bentley.com/thread/369210?ContentTypeID=1</link><pubDate>Thu, 26 May 2016 03:33:01 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:e3482758-2a4c-4e1e-8425-728ea1eb4069</guid><dc:creator>Abhishek Paranjape</dc:creator><description>&lt;p&gt;Hi Michael,&lt;br /&gt; &lt;br /&gt; Please see the support communities link for the User management,&amp;nbsp;http://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/25124.user-management&lt;br /&gt;&amp;nbsp;&lt;br /&gt; Regards,&lt;br /&gt; Abhishek&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>