Why am i getting this error message when i try to login in to the connection client desktop app? "This account is not associated with an organization. Please contact your administrator."

I get the error message every time i try to login to the desktop app. I have tried uninstalling and reinstalling the latest version, using "Forgot password" to reset my password, and tried to "New User? Register Now". My user name and login seems to work everywhere else expect for the connection client desktop app. Has anyone else had this issue?