I get the error message every time i try to login to the desktop app. I have tried uninstalling and reinstalling the latest version, using "Forgot password" to reset my password, and tried to "New User? Register Now". My user name and login seems to work everywhere else expect for the connection client desktop app. Has anyone else had this issue?
I am currently going through the same thing and can't figure it out or what to do. I have had the email for years and can't login. I need to because of work related issues and haven't been able to do so for about 3 to 4 weeks. I don't understand y I wouldn't b in there system. I have had the email for over 15 years!!!#