Unable to start MicroStation CONNECT Edition?

Hello there,

after installing and acitvating the software (MicroStation CONNECT Edition version 3, also tried version 4) I get the following error message when trying to start the software:

"MicroStation CONNECT Edition does not work any longer. Further information are being gathered. This can take a few minutes."

However, nothing really helpful happens - I have to accept the message and that's it.

I am using Windows 10, by the way.

Any ideas?

Kind regards