I want to ask the user to provide the site activation key as she is getting error - not able to connect to the licencing server and I thought I will ask her about the activation key after I check the connection to the server.
To obtain license settings, please open the License Management Tool included with your Bentley product, and select Options from the Tools menu. The server name and site activation key will be listed in the dialog that appears. The following activation troubleshooting steps may be useful as well.
Answer Verified By: Ewa Kaczorowska
The License Management Tool can be accessed from within MicroStation CE with the following steps:
As an alternative, navigate to C:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation, and open LicenseTool.