Activation after trial period expires

hi Paul, how are you??

can you try going you going to Licenses Management Tool "licensetool.exe" and go to the second tab named "Licenses Checkout" and search on the top the licenses Microstation PowerDraft, if you can see it go to the first tab select the licenses and click on the Active button, if the software will not active after that, please send all the information on the ticket in bentley page. or you can send to me at carlos.delatorre@bentley.com

Hi Paul,

Please try doing in the support communities link; communities.bentley.com/.../6181.troubleshooting-product-activation-for-xm-and-higher

Regards,
Abhishek

Thanks Carlos,
I couldn't try that as I can't get into PowerDraft to run the License Management Tool!

Regards,

Paul

Thanks Abhishek,
Everything seems to work fine when I go through the process but still PowerDraft won't start. I'm beginning to suspect that there is an issue with the license...

I'll let you know if that's the case.

Regards,

Paul

Hi Paul,

There are several different ways to access the License Management Tool, depending on the Bentley Application you have installed. Below are 3 different steps for locating the License Management Tool:

1. Some applications will install a shortcut to the License Management Tool directly into the Start menu. Go to the Windows Start Menu > All Programs > (Your Bentley Program) > License Management Tool.

2. If a shortcut to the License Management Tool doesn’t exist in the Start menu, launch the application either by double-clicking the icon or from the Windows Start Menu. If a warning dialog appears telling you the application is not authorized, allow the application to operate in Demo mode. Once in the program, you can consult your products Help File for details on where to locate the License Management Tool from within your product.

3. If you are unable to locate the License Management Tool using one of the methods mentioned above, you can search for the .exe file. To do so, open a new search and select All Files and Folders. Then type: licensetool.exe and click search. Right-click the licensetool.exe and choose "Run as Administrator"

Regards,
Abhishek