My Microstation version 08.11.09.829 has opened a couple of times in recent weeks with a warning that the licence must be activated within 6 or 7 days, although it is a fully paid up licence. Can you (Bentley) resolve the issue at your end or is there something I have to do? I haven't been using the system much of late and the message seems to come up when I open it after a break of several days.
Regards Phil Leach.
Note small change, within 6 or 7 days not with 6 0r 7 days.
Hi Phil,
because you did not write whether you are SELECT subscriber (so logs are sent to Bentley server regularly) or you are not SELECT program member and your license is checked out for a fixed period.
If you are SELECT subscriber, I think this problem can be caused by some network issue. You can try to open License Management Tool (in MicroStation from menu Utilities > License Management...) and to press F9 (it's equal to Tools > Send Logs Now...), which will force to send logs to Bentley.
Another issue can be problem with your registry, because the licensing information are stored there.
With regards,
Jan
Bentley Accredited Developer: iTwin Platform - AssociateLabyrinth Technology | dev.notes() | cad.point
Thank you Jan. Yes I am a Select subscriber.
Regards Phil.