When I try to view the Machine usage details in our Product Usage page, I get "Something went wrong, please try after some time"

Question

I am trying to see the details of our usage, but no matter which day or product I choose, the details page spins for a while and then gives the error "Something went wrong, please try after some time". Any ideas?

Abhishek Paranjape · Answer

Hi Doug, 
 Can you please provide me your site id/customer number. 
 Regards, Abhishek

Abhishek Paranjape · Answer

Hi Doug, 
 I tried generating reports but got the error too. I will check on this and will update you. 
 Regards, 
 Abhishek

Abhishek Paranjape · Answer

Hi Doug, 
 Are you trying to run Product Usage Report from CONNECT site?

Regards, Abhishek