According to the enterprise portal we used CONNECT advisor for 24 hours last month. I don't know how this is possible as I didn't use it once as far as I know!
Hi Stuart,
The CONNECT Advisor is Bentley new service which comes with CONNECT edition products. So any usage of CONNECT Advisor will no be charged. Here is the support communities link which provides overview of CONNECT advisor; https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/34933/connect-advisor-overview
Regards,Abhishek
Thanks and I understand that but my question is regards usage. I don't believe that we have used it 24 mins. never mind 24 hours!!
To follow this up, how are the usage times calculated as I don't believe we have used 24 hours worth?