Hello - We have received several Service Requests for the CONNECTION Client Registration process where users believe they have completed the task. The following 2 are the most common.
1) Please refer to Step 3 of the supplied material, where users need to sign in to complete the process.
2) Users have machines with Bentley software that are reporting to Bentley with no user associated to it. The CONNECTION Client needs to be installed with a user signed in.
Thank you.