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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Licensing-related Service Request disappeared</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/144900/licensing-related-service-request-disappeared</link><description>Hi there, 
 As a corporate SELECT user, I filed a “Service Request” on December 19, 2017 and got a confirmation Email telling me the tracking number is 7000719463. But when I visited http://apps.bentley.com/srmanager/ProductSupport/ today to check the</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Licensing-related Service Request disappeared</title><link>https://communities.bentley.com/thread/440194?ContentTypeID=1</link><pubDate>Wed, 27 Dec 2017 03:21:29 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:768f498c-31d7-4083-99ff-0ae89b1bf153</guid><dc:creator>neilchou</dc:creator><description>&lt;p&gt;&lt;span&gt;Hi Rachel,&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;My login to Service Request website is back to normal now. Thank you for your help.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Neil&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Licensing-related Service Request disappeared</title><link>https://communities.bentley.com/thread/440189?ContentTypeID=1</link><pubDate>Wed, 27 Dec 2017 02:45:49 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:92027a95-aaf3-4d6e-8d3e-c4eab44f3681</guid><dc:creator>Rachel Zhang</dc:creator><description>&lt;p&gt;Hi Neil, there are duplicate login accounts of you in our system that&amp;#39;s why you lost your access. I have cleaned the duplicate profile. Please try again to login. You should now see your SRs.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>