License Management Tool Shows Maxsurf Enterprise as disabled.

Hi everyone,

It seems we can't open our maxsurf enterprise suite (modeler, stability, and others) which in License Management Tool shows it is disabled.  It's been more than a year since this happened (around the end of 2016) and we don't have a clue what to do. Already uninstalled and installed it a couple of time. When opened the maxsurf stability module (or any other modules), it says "no license was available and your trial license has expired. unable to start the application". SELECTserver and key activation already verified. its also said that the product activation is completed without error. Is there a problem with the license? 

Azrai Ariffin

       

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