First point of contact with premium product and the product doesn't load


I'm considering coming back to microstation after a period of non use and downloaded the 14day trial. In a nutshell, it doesn't work. The error states the activation is not associated with an organisation and I need to do something with an administrator.

Disappointing that my first contact with what I consider a premium product has failed

can someone help out there?

PS - trying to track down support on the Bentley site is also shocking - just some positive feedback!