Client does not access to this site.

I have the home version of Microstation V8i from  where I work. I have put in the license key and set the server to selectserver-home. Program runs and claims it is activated. Initially the countdown was 29 days to activate. Everyday, though, I have to go through the activation process and now the day counter is down to 16 days. What is going on? Is the program going to cease operating at 0 days? do I need a Proxy server. Is my firewall causing the problem. IT at my day job says they don't service the home version. Running Windows 10

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  • Jeremy,
    Thank you, for your response. At work I use Microstation and according to contract with Bentley we can receive the full version for home use. The Install instructions that came with the disc I received from our IT people has us connect to the selectserver-home and the key I received activates the program and says I can use the product. I was instructed by our IT people to do a send log file command and did and it says it is activated. But then I get a pop up that says “Client does not have access to this site”. Who is client in this case?
    Timothy
     
  • The client is your machine. I checked what appears to be your home-use key (ending in E47D), but I am not seeing any restrictions that would explain the pop-up message. As a troubleshooting step, please click the License Checkout tab. Does it populate with a list of products? If so, your machine has access to communicate with the home-use license server.



  • Jeremy,

    The key I was given with the prog. ends in 5B2E. I wonder if what you see is my old key from an earlier home version that is on a different machine, which, by the way gives me the same message so I cant use it. I assumed it meant that it was deactivated. So next, when I click on License checkout - this is when I get the “Client does not have access to this site” message and when I close the message the window does not populate with anything. I think we are discovering something.

    In response to your first reply I do use this for a hobby I call the Strand Theatre Project. I am trying to do renderings but I'll have to get on a different forum to work out those bugs.

    Timothy

  • I am not sure if this is relative but I think this will show the problem - in the licdebug.log file are a slew of issues from registry HLKM files not being created to other communication problems. 

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