Hi
We are getting billed for Using LumenRT designer, that software is supposed to be free/ included in the Microstation license that we have. ( was included from Microstation connect update 8 ). Has anyone else had the same problem?
This is very anoying, and Bentley have not been able to fix this issue even after having reported this several months ago.
https://communities.bentley.com/products/microstation/f/microstation-announcements-forum/143212/welcome-bentley-lumenrt-designer
Regards
Helge
The only way this could happen is if the machine also had an activated license of LumenRT. Can you contact me directly at david.burdick@Bentley.com and I will examine your log files to determine what the problem is.
thanks
This issue seems to be caused by a bug in the software i was told.
How to run LumenRT Designer(Product ID 2695) in designer mode? Is there a command line switch? As It still also activates Bentley LumenRT(Product ID 2517) on first run and next time runs as LumenRT.
Make sure you are using LumenRT Update 5 or greater. Also, if you have run LumenRT (full version or trial version) on your machine, you may have to remove the LumenRT trial or LumenRT from your license tool. Here's how to do that:
https://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/25700/how-to-deactivate-the-application-from-license-management-tool
Unfortunately Contextcapture Editor still comes with LumenRT 4. Is Designer edition the same installation as full Bentley LumenRT? Can I install LumenRT and deactivating it will convert to Designer edition?